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Verbal and Nonverbal Communication and Listening Skills

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Verbal and Nonverbal Communication and Listening Skills
People use different forms of communication. Communication can be both verbal and nonverbal and both are equally important when a person is communicating. Verbal communication is communication that can be had over the phone, face to face, via fax or via email. Nonverbal communication is communication that is conveyed through body language, eye contact, the tone of a person’s voice or the distance in which the persons communicating are to each other. Nonverbal communication expresses thoughts and feelings without words and is meant to help with the message you are trying to get across with your words. I tend to communicate nonverbally with my facial expressions. My facial expression usually give away my true feelings on the matter I am discussing.
Knowledge of Nonverbal Communication
Knowledge of nonverbal communication can help when communicating with others because it can help you bring your point across if you use it correctly. If you want to relay a serious message you will have to keep your tone serious, if you are relaying a serious message with a joking tone and laughing then the person you are talking to will not know if they are to take you serious or not. The same can be said for the opposite. If you are communicating with someone about something that is light and jolly but you have a mean tone the person will not know how they are to receive the message. Making sure that your tone and words match is important. The same can be said for body language. Standing with your arms crossed and be off putting, a person may not even realize that they are standing with their arms crossed but the message they are sending when they stand like that can make someone feel in a way other than how they actually feel. If a group is trying to communicate with each other but are spread across a room that makes…...

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