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Organization Behavior Case Study

In: Business and Management

Submitted By Norah777
Words 355
Pages 2
1. List the fact.
The boss, Mr. Hamid, owner of ESD, who was over 50 years old and an immigrant from Iran. He has experience on his work for so many years, and he founded the company ESD and the company became bigger after several years. ESD is a property management firm. The boss needed Shauna to transfer some accounting information into a new computer program. This job would take about two months.
Shauna was a young student who got a part-tome job in ESD as a bookkeeper, and had worked several times before. The Boss often asked Shauna to work without saying thank you or please, but still sometimes praises her on her works. She thought she had present well on her job.
Shauna didn’t notice Mr. Hamid that she might be absent on Monday to company with her family when her dad was sent to the hospital. Shauna just “informed” her boss what happened to her father. She didn’t ask Mr. Hamid permission or left any evidence to prove that Mr. Hamid agreed with her request.
Mr. Hamid fired Shauna after the day she absent. The boss thought that Shauna didn’t ask for his permission and just left to hospital, he considered as she was irresponsible. Shauna confronted her boss when she was picking up her belonings. After some arguing the boss became angry and he yelled at Shauna to leave his office.

2. Make inferences about the facts.
In this case, we think that the boss just cared about what he needs and what he wants, and didn’t understand what Shauna’s situation. When Shauna’s father was having a heart attack, she was too nervous to have clear mind. And the boss didn't treat part-time employees as their assets; the boss thought that anyone could have replaced them.
Most of the works in the office are done by Shauna, but due to her absence, the boss faced some works that he didn’t know how to deal with, that’s why he became angry to…...

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