Premium Essay

Interview of a Healthcare Leader

In: Other Topics

Submitted By jmb529
Words 1391
Pages 6

Interview of Health Care Leader
Jonell Benson
University of Phoenix
August 16, 2010
Charles Silveri

Interview of Health Care Leader
A leader is a person who has a vision (Owen, 2002). A leader has drive and is committed to achieving their goals and vision. Leaders focus their attention on problems that need to be fixed, and will tackle the situation at hand. Leaders are determined, motivated, careful planners and effective communicators. Leaders are positive and do not waste time and effort with negativity. Effective communication is more than just being able to speak and write. An effective leader's communication encourages people to work toward their goals. A leader is motivated and motivates everyone to contribute to the organization (Owen, 2002). All of these attributes are what I considered when choosing a Leader to interview. I have chosen to interview G.O. who currently works as a Director of Nursing, and has an extensive background in management. G.O. is someone I consider a strong Leader and mentor and is very positive and genuinely enjoys her job.
G.O. has 13 years of nursing experience in Medical- Surgical Nursing, Psychiatric Nursing, Detoxification Nursing, Research Nursing, Project Management, as well as Public Health and Community Health Nursing. For the past four years G.O has served as Clinical Director, Director of Operations and Director of Nursing on both a local and national level. In these leadership roles G.O. has been responsible for Agency compliance with state and federal regulations, supervising office support, clinical, and management staff, balancing multi-million dollar budgets, initiating and monitoring quality improvement measures, and representing these organizations on several boards and committees. G.O. currently works as a Clinical Manager of Nursing of a small…...

Similar Documents

Premium Essay

Interview with Health Care Leader Nur 492

...Interview with Health Care Leader NUR 492 October 8, 2012 Interview with Health Care Leader Leaders are someone that can be a positive influence in anyone’s life. Leaders are someone that people look up to and remember that person throughout his or her lives. The leader exerts influence by using a flexible repertoire of personal behaviors and strategies (Sullivan, Decker, 2009). The leader I chose to interview was the Infection Prevention Coordinator of the hospital. A leader needs to have personal skills, be knowledgeable, be able to adapt to his or her environment, and lead by example. The hospital Infection Prevention Coordinator in the hospital I work at has the qualities of a leader. The hospital Infection Prevention Coordinator has been employed at our hospital for eighteen years. She has held different positions while employed at the hospital. She stated that she first worked as a nurse manager in the med surge unit and ten years ago became the Infection Prevention Coordinator. She states that she has been in nursing for over thirty-five years; she got her BSN and then worked for her Master’s in Health Education. She stated that she wanted the position of Infection Prevention Coordinator to help the community as well as the hospital from communicable disease. When asked the question “How would you describe a leader?” the IPC answered, “A leader is someone that is not selfish and incorporates listening skills, communication, and being available to staff......

Words: 1495 - Pages: 6

Premium Essay


...Running head: INTERVIEW WITH A HEALTHCARE LEADER Interview with a Healthcare Leader NAME University of Phoenix Interview with a HealthCare Leader Leaders must have a vision for their organization that looks to the future of healthcare and not just deal with the present. Having a vision requires knowledge of the present and where their healthcare organization stands in terms of success. They must also know and be committed to the mission, goals and objectives of their organization. Interviewing a nursing leader in a long term health care facility provided this student with many new views of healthcare management and the challenges she’s presented with daily. The leader this student interviewed is a director of nurses at a longterm care facility with 100 beds, 28 of which are Medicare certified. She has a staff of 18 nurses and 32 certified nursing assistants. Her name is Patti and she has been in her position at various facilities for over 20 years and at the current facility for eight years .She is very knowledgeable about Medicare, Medicaid and case management. She has worked many sub-acute units as well as stepping in now to help with staff shortages. When an employee comes to her with a problem or complaint, the first thing she will ask is, “What do you think the solution is”? Her description of a leader is any person with integrity, honesty, and the ability to treat everyone with respect and dignity. She feels her leadership style is a......

Words: 1380 - Pages: 6

Premium Essay

Healthcare Professional Interview/Executive Summary

...Healthcare Professional Interview/Executive Summary MBA 532: Managing the Healthcare Professional Dr. Asfaw Healthcare Professional Interview/Executive Summary Healthcare professionals and organizations face a variety of challenges. In the rapidly expanding health care industry, experienced, dedicated health care professionals are a scarce resource. Therefore knowing how to adequately manage is vital to retaining employees and keeping the organization operating smoothly. Managing the health care professional not only consists of standard management but it also of applying intergeneration dynamics in a way which will motivate the employees so that they will help to move the organization to the next level. While interacting with my target organization, Life Home Care, I was given the opportunity to interview a member of management. Below is the list of questions as well as the manager’s response. 1. What are the duties of your HR department? The Human Resources/Office Manager has a variety of functions and duties that involve recruiting, training, motivating and retaining employees. In addition, the HR department ensures compliance with employment laws, manages benefits as well as manages conflict within the organization. 2. What issues has your organization encountered? We have encountered issues such as employee not completing the daily task example, watching TV when they should be assisting the client, employees not showing up at the client’s house and......

Words: 870 - Pages: 4

Premium Essay

Being an Effective Leader in the Healthcare Industry

...Being an effective leader in the healthcare industry Student Paper October 6, 2013 I. Introduction There are many traits that an effective leader has. Denise Brooks-Williams, the President and CEO of Henry Ford Wyandotte Hospital, is a great example of an effective leader in the healthcare industry. II. Healthcare Administration- I have always wanted to be in an environment that allows me to help people. I chose healthcare because I was at the hospital quite a bit when my mother was diagnosed with breast cancer. I saw many things that I liked as well as things I'd like to change about some of the hospitals I went to with her. My expected graduation will be in December 2016. III. "I've always had an interest in helping people; I enjoy making a positive impact in the communities in which I live and work. And what better place than through our healthcare systems," says Ms. Brooks-Williams. Denise Brooks-Williams- Received her Bachelor’s and Master’s degree in Health Services Administration from the University Of Michigan. She has received several awards. Active in several community and charitable-based organizations. She was appointed by the governor to the Certificate of Need Commission as a representative of the hospitals and serve as a democrat in a 3 year term that expires April 9, 2016. IV. Traits Of A Great Leader• Interpersonal skills • Team working • Negotiation skills • Communication skills –• Time management – the Other key soft......

Words: 428 - Pages: 2

Premium Essay

Nurse Leader Interview Paper

...Nurse Leader Interview Paper Uchenna Enewally University of Phoenix NUR 587 February 25, 2013 Breta Lieke, RN, MSN, NE-BC Nurse Leader Interview Getting a chance to interview a true nurse leader is not easy as many attempts to get an appointment fail. Nurse leaders have very busy schedules because of their organizational roles and finding time to grant a quality interview about their leadership style is slightly out-of-the-box for their daily routines. Interviewing a nurse leader is even harder when the interviewer is working from a remote area in Africa and has to do the interview by phone. The interview must take place so when finally MK, the Patient Advocate/Patient care services of St. Francis Medical Center consented and gave the interview, it became possible to report the personal in-sight of a good nurse leader. This interview report is a summary of MK’s perspectives on her leadership style, changes made because of evolving leadership role, challenges faced as a leader in today’s health care system and the effects of formal and informal power in the organization. Summary below are her answers to the questions asked by the nursing graduate student presenting this report. Leadership Style MK started at the organization in 2004 as the patient advocate manager to improve the customer satisfaction rating and advance the image of the hospital in the......

Words: 1464 - Pages: 6

Premium Essay

Spiritual Leader Interview

...Module 4 Essay Spiritual Leader Interview Kelly J. Allman Grand Canyon University HLT 324 April 10, 2011 The term “Culture" can have many varying meanings, traditionally, it is thought of as the shared beliefs, traditions, religious practices and values of an ethnic group; or the beliefs, customs, practices, and social behavior of a particular nation or people. Culture can also be defined as people with shared beliefs and practices: or a group of people whose shared beliefs and practices identify the particular place, class, or time (era) to which they belong. It can also be defined as the shared attitudes or particular set of attitudes that can characterize an ethnic or religious group of people. Culture is also art, music, literature, and related intellectual activities, otherwise referred to as "popular culture". Finally it is also referred to as knowledge and sophistication; or enlightenment and sophistication acquired through education and exposure to the arts. This is known as “people of culture”. People learn culture. That is culture's essential feature. Culture is a body of learned behaviors common to a given human society. It acts as a template, shaping behavior and consciousness within a human society from generation to generation (Grand Canyon University, 2011). Death is an inevitable and avoidable aspect of life. We deal with death every day, in some aspect. Whether it is a report of another shooting at a school, a story on the evening news about...

Words: 1471 - Pages: 6

Free Essay

Interview of Health Care Leader

...Case Study Elder Abuse (outside of the nursing home): A 72 year old gentleman who lives with his daughter and needs a significant amount of care. His daughter however has to go out of town for the weekend for work. She arranges for her brother to take care of her father. On Friday morning she gets her dad dressed and assists him into his recliner in the living room. Her brother arrives to take care of their father and she leaves for the weekend. On Sunday evening she arrives back home to find her father in his recliner, still in the same clothes that she placed him in on Friday. He has water and a sandwich sitting next to him. She also notices that there is a strong odor of urine and feces in the room. She asks her father if her brother had been there to take care of him. Her father states that he was there and had fed him. She attempts to get her father up out of the chair and discovers that her father is covered in dried urine and feces. When she asks her father about the use of the bathroom, he states that he has not moved from that chair since she helped him into it (2 days prior). She immediately calls 911. This patient is taken to the hospital where he is discovered to have 2 stage III Pressure ulcers on his buttocks, as well as the skin in his inguinal area has been eaten away by maggots. The patient is severely dehydrated and very filthy....

Words: 264 - Pages: 2

Free Essay

Healthcare Interview

...Health Care Interview Cassie Dickson HCS/235 August 10, 2015 Darnecia Garner Health Care Interview Chris Rael is a critical technician that works in the trauma department at St. Francis hospital located in Colorado Springs, Colorado. He spent 10 years on ambulance support for St. Francis in addition to being a critical technician. Chris got is bachelor’s degree in sports medicine as well as I'm instructor for American heart association CPR instructor and state certified EMS instructor. Chris has spent many years helping patient receive to quality care at St. Francis. Chris primary role at St Francis as a lead critical care technician is to support doctors/ nurses in a wide variety of situations ranging from cough and colds to full blown traumas and cardiac arrests. A critical care technician is typically an emergency medical technician (EMT) with advanced training. These professionals help conduct initial assessments, treat patients as necessary, and participate in community health education events. Technician are thoroughly educated in ambulatory operations and response systems. Chris has ten years of experiences as an EMT which now gives him extensive knowledge to do the critical care technician duties at the hospital. Who’s your primary customers? Our primary customers are anyone who comes through the doors, weather they have insurance or not. Age range varies from night to night, we see infants to elderly. These patients usually are in need...

Words: 1183 - Pages: 5

Premium Essay

Nurse Leader Interview

...Nurse Leader Interview Ariel Echevarria NUR/587 November 23, 2015 Professor Carla Hronek Leadership Interview Leadership can take on many forms and shapes. Each leadership style is unique and has a great impact on its team. Leadership is not about position, but more so about how a leader influences others to create a difference or change. The style of leadership that a leader portrays is often not chosen; it is more of a developed set of traits that come from the beliefs and values displayed on a daily basis. While it can be argued that leaders are born not created, leadership styles can be evolved based on experience and knowledge of how to motivate others. This paper will discuss points from an interview with a nursing leader. Included in the discussion will be the perspectives by the nurse leader in regards to leadership style, leadership role, challenges faced, and the effects of formal and informal power on an organization. Nurse Leader and Leadership Style Christine Roller RN (C.R.) has been a leader within her organization for the last ten years. Currently, she is the Nurse Manager of a busy observation unit and a 37-bed med-surg unit. She is a dedicated leader whose core values are strong and are the foundation of her confident leadership ability. As a leader, she is respected by her peers for displaying integrity, approachability, trust, and partnership; as evidenced by her annual peer reviews. C.R. describes her leadership style as charismatic. A......

Words: 1550 - Pages: 7

Premium Essay


...An Interview with a Doctor - Medicine, medical supplies, and medical treatment are multi-billion dollar industries crucial to the wellbeing of the public. Doctors and other members of the health-care industry do their best to provide excellent care for the nation’s sick and injured, while scientists and researchers work to develop new drugs and technologies to fight disease. We often view medical care as a basic human right; something that all persons, rich or poor, should have access to in times of need. But despite our notions of what healthcare should be, those who make a living in this industry, specifically owners of firms, must contend with the same economic questions facing businesses in any industry.... [tags: Interview Essay] 1080 words (3.1 pages) $19.95 [preview] Interview With a Walgreens Manager - Since 1901, Walgreens has had a strong passion for customer service. The founder, Charles Walgreens, goal was to create a drugstore that was like no other. He said that for as many drugstores as he had worked at, he had never worked for one that had a focus for good customer service and low prices. Walgreens has grown by leaps and bounds since 1901 and is now recognized as the leader in the market with over 7000 stores. Charles Walgreen had an eye for good managers. He said he was able to pick people that he knew were smarter than him so to promote them and make them the heads of his drugstores.... [tags: business interviews, career interview] 1872 words (5.3......

Words: 460 - Pages: 2

Premium Essay

Healthcare Interview Paper

...Healthcare Interview Paper Introduction My paper is predicated on interviews with three generation of women in America, ranging from the age 78 to 32, and their experience in how healthcare is/is not accessible in America. We will attempt to convey to the reader each generation view on the accessibility of health care; how they paid for health care; where they received their health care; how they viewed their health care and health care providers; what changes they have seen in the health care system; and any other facts or information. Moreover, this paper will list all questions and answers as posed and stated by both the interviewer and the interviewee. As I have stated I will be interviewing three generation of women my mother an 85 year old, my sister a 60 years old and my niece a 37 years old. When referring to health care in this interview we will be discussing inpatient care, outpatient care and long term care. What is your name and age? What has been the biggest barrier to healthcare for you? Understanding the healthcare system in itself has been a hurdle for me to conquer. Medicare Part A, B, C, and D. (non-financial hindrance to access healthcare) How do you see healthcare in America today? If we had a more nationalized healthcare system, we could do a better job for our patients and physicians would feel more satisfied with their jobs. How has the ACA affected you? situation or obstacle you have overcome What do you think the future...

Words: 2587 - Pages: 11

Premium Essay

A Nurse Leader Interview

...professionals today…not only as a caregiver but as a leader. You need to expand your view and your scope that you are a leader in health care, you are an advocate for your patient, you are an advocate for your nurses. You need to be open for all of the different kinds of things that you can do and set those goals for yourself. Set those intermediate goals of “Where would I like to be and what can I do now to move forward in that area.” It really is up to you. It is up to you and your peers. You have the opportunity, with everything that is going on with health care today… you have the opportunity to have a tremendous impact on nursing, on society, on health care. I need to move forward in that area. I think that is where we need to be and I think you need to keep that truly as your focus and realize all of what you can do. I believe we can achieve it. So I am passing the Olympic torch to you nursing professionals.” The above quoted statement was transcribed from the interview done by GNSA Liaison, Blandine Augustin, a DNP student at Marymount University, with the interview as Dr. Rosemarie Berman, Associate Professor and Chairperson of the BSN program at Marymount University. This interview done in May 5, 2014 can be found in the World Wide Web having the address of, which was retrieved on February 7, 2016. I am writing this as a disclaimer that the interview was not done by myself but was only seen online.......

Words: 2096 - Pages: 9

Premium Essay

Interview of Health Care Leader

...Interview of Health Care Leader Lori Raulerson NUR/492 April 30, 2012 Berthenya Dunbar Interview of Health Care Leader In today’s rapid changing world, leaders are very pertinent, especially in the field of nursing. Good nursing leaders have the ability to provide direction, facilitate structure to reach goals, and cohesiveness throughout team members. Leader by definition is “someone who uses interpersonal skills to influence others to accomplish specific goals” (Sullivan & Decker, 2009, p. 329). On the other hand a manager is different. Their goal is geared toward being responsible and accountable for the goals of the organization. Below is the summary of an interview with L.A. Patient Care Manager of Endoscopy/ Special Procedure Room. I have written down her exact replies to the questions. BACKGOUND L.A. began as a Neuro ICU night-shift nurse for 15 years. During that time she was the manager for two years and then given the G.I. Lab to start from ground up and she had no experience in G.I. With a lot of hard work and many hours, she was able to complete this task successfully. In her next position she worked at Barnes Jewish hospital in St. Louis, MO, which is a top ten hospital. The position title she held was patient care manager over the GI and Biliary Lab, and minor procedure center. She was a leader in this facility overseeing 75 full time employees, while also serving as director of workshops and training. The current position she holds today......

Words: 1416 - Pages: 6

Premium Essay

Interview with Health Care Leader

...Interview of Health Care Leader Kei'Shia C. Bowers, RN NUR/492 July 16, 2012 Janice S. Cochran Interview of Health Care Leader As a nurse who is well-rounded with experience in many areas of the field, I wanted to get a fresh perspective from a health care leader in an area that I do not know much about. I interviewed KM, a current Director of Nursing Services for a Home Healthcare Agency who is preparing the agency to be Community Health Accreditation Program (CHAP) certified. KM has a triple Master’s Degree and is preparing to complete her Doctorate in pursuit of a Strategic Planning career path. She has been a working nurse since 1974 with humble beginnings as a Nurse Aide. A leader’s task is to use acquired skills to encourage and motivate others to accomplish a specific goal. “The leader is important in forging links—creating connections—among an organization’s members to promote high levels of performance and quality outcomes” (Sullivan & Decker, 2009). Her insight into the field of nursing, nursing leadership and the fields of home healthcare and acute care provides a level of expertise that not very many have the opportunity to seek and acquire knowledge. As healthcare costs continue to rise, the government is seeking ways to cut costs and provide care more affordably. “Accountable Care Organizations (ACOs) are entities that accept responsibility for both the cost and quality of care provided to a defined population of patients and provide the......

Words: 1725 - Pages: 7

Premium Essay

Nur492 Interview of Health Care Leader

...Interview of Health Care Leader Mandy Littlefield HCS/492 September 3, 2012 Regina Phelps, MN, PhD, RN, NEA, BC Interview of Health Care Leader Leaders and managers can often be interchangeable. Although they have many similarities, there are some differences between them. Parker and Hyrkas (2011), stated “nursing management and leadership are primary stakeholders who develop and collaborate the transformation of health care, deliver world class value, and optimize the health of patients and the community” p. 567). Leaders are individuals who “use interpersonal skills to influence others” to work toward a common and specific goal (Sullivan & Decker, 2009, p. 45). Managers differ from leaders as they are employed by an organization to be “responsible and accountable for efficiently accomplishing the goals of the organization” (Sullivan & Decker, 2009, p. 45). Managers use their interpersonal skills to plan, organize, supervise, staff, evaluate, negotiate, and represent the organization and work toward meeting goals set by the organization. The role and responsibility of management is to ensure employees are properly executing their duties in a way that promotes productivity and satisfaction among the clients they serve. Management also has the responsibility to ensure the employees are working efficiently and skillfully to uphold the organization’s mission statement and vision. Leadership – Formal and Informal Leaders Leadership can be formal and informal...

Words: 1671 - Pages: 7