Premium Essay

Clean Desk

In: Computers and Technology

Submitted By Methere
Words 270
Pages 2
Clean Desk and Clear Screen (CDCS) Policy

Objective:
Clear desk and clear screen policy used to reduce the risks of unauthorized access to, or loss of, or damage to, information. This requirement should be contained in the user access authorization document.

• Ensure that appropriate facilities are available in the office in which, depending on their security classification, computer media (disks, tapes, CDs) and paper and paper files can be stored and locked away, including in lockable pedestals, filing cabinets and cupboards.

• Sensitive information should be locked away in a fireproof safe (and the security adviser will have to assess the fire resistance of the safe in terms of the sensitivity of the information inside it and its location in order to ensure its survival for long enough to be rescued).

• Personal computers, computer terminals and printers should be switched off when not in use and should be protected by locks, passwords and the like

• Everyone should be required to use a password protected screen saver that automatically fires up after only a few minutes (between three and five is reasonable) of inactivity

• Incoming and outgoing mail collection points should be protected or supervised so that letters cannot be stolen or lost, and faxes and telexes should be protected when not in use.

• Photocopiers should be switched off and locked outside working hours; this makes it difficult for unauthorized copying of sensitive information to occur.

• All printers and fax machines should be cleared of papers as soon as they are printed; this helps ensure that sensitive documents are not left in printer trays for the wrong person to pick…...

Similar Documents

Premium Essay

Clean Razor

...Clean Edge Razor: Splitting Hairs in Product Positioning 1) What are Paramount’s key strengths and weaknesses? What is its competitive advantage? Strengths * As of 2009 the company’s two products, Paramount Pro and Paramount Avail allowed it to capture the unit volume market leader position with a 23.3% retail unit share. * Paramount was a global consumer product giant with $13billion in worldwide sale and $7 billion in gross profit in 2009 * Paramount is a respected brand in the industry Weakness * The industry market is divided into 3 segments value, moderate and super premium, Paramount only had products for two of the segments. Paramount Avail was a value offering while Paramount Pro was a moderate offering. * Neither of the company’s products had introduced significant technology innovations in the past five years. The company’s main competitive advantage would be the new product Clean Edge. Clinical trials indicated that the product achieved a 25% increase in hair removal versus the other leading non disposable razor brand. The trials also proved that the product had benefits overall skin condition by improving skin tone and skin texture. 2) How is the non-disposable razor market segmented? Explore consumer behavior for non-disposable razors? The industry expert divided the market into three segments based on price and quality: value, moderate and super premium. Product benefits and consumer behavior also play an important role in......

Words: 753 - Pages: 4

Premium Essay

Help Desk It

...San Antonio, TX 78230 Cell phone: (210)8452492 uta.musheer@gmail.com Country of Citizenship: United States Security Clearances: Active Secret Security Clearance Vacancy Announcement # Position Title: Help Desk Support/Analyst Core Competencies Communications, computer system theory, Cultural Advising, Cyber security, Network+ Cisco,CCNA, Linux, COMP TIA Network+ ,Help Desk Analyst, Hardware software support , IT Help Desk DOD level Interpretation, information security , foreign language tutoring, Media analyst, Foreign Relations, Government, Military, Defense, Security, Counter-Terrorism, Intelligence, Special Operations, proficient Arabic and Kurdish Employment History August 2009 to Present Texas National Guard/Army (Subject matter expert /Communication specialist), E-5 • Maintain radio and data distribution systems. • Perform signal support functions and technical assistance for computer systems. • Provide technical assistance and training for local area networks. • Maintenance for equipment, terminal devices, assigned vehicles and power generators. • Providing quality translation/interpretation Texas National Guard as needed. . February 2012 to March 2013 Time warner San Antonio, Tx area Help Desk Support • Perform setup and configuration of desktop/laptop/server equipment. • Troubleshoot virus and software issues. • Manage installs, moves, adds and changes of desktop/laptop/server hardware,......

Words: 774 - Pages: 4

Premium Essay

It Help Desk

...Building an IT help desk that can actually help!. Running a successful and efficient help desk can be a matter of thinking outside the box and taking advantage of initiatives elsewhere in your firm, said Greg Davis, information technology director and principal at Salina, Kan.-based CPA and business advisory firm Kennedy and Coe. Running such a desk, however, requires forethought, especially in hiring the right people, standardization of procedures, clarifying objectives and measurement systems, understanding clients, and securing the support of a firm's management, Davis said. Davis delivered his remarks to session attendees at the recent Tech 2006: The AICPA Information Technology Conference, held here. Davis led a session titled "Best Practices for a Corporate Help Desk." Responding to such audience suggestions as paying attention to security and trends, an over-reliance on a help desk to provide staff training that should be coming from elsewhere, and better matching of caller sophistication to help desk personnel, Davis noted that a good help desk can increase the productivity of clients, improve overall revenue and profits, and produce more knowledgeable clients, among other benefits. * Hiring: Davis said that firms must determine exactly how many staffers they need on their help desk, considering as well the need for a desk manager, front-line staff to gather information and log calls, and the location of the help desk. He recommended one location - as close...

Words: 461 - Pages: 2

Premium Essay

Clean Edge

...1. What changes are occurring in the non-disposable razor category? Assess Paramount’s competitive position. What are the strategic life cycle challenges for Paramount’s current products as well as for Clean Edge? 2. How is the nondisposable razor market segmented? Examine consumer behavior for nondisposable razors. Non-disposable razor has been experiencing 5% growth per year with refill cartridges growth of 2% per year. The market segments are super-premium (34%), moderate (44%) and value (22%).. The industry experienced a significant growth in super-premium in last decade. Recent studies showed that consumers purchased razors and replacement cartridges more frequently than before. Customers’ behaviors are maintenance shavers (33%), aesthetic shavers (28%) and social/emotional shavers (39%). Customers are moving to highly involved segments. In addition, the rate of new products introductions had accelerated with 22 SKUs introduced between 2008 and 2009. Paramount is a major player in the market. Main competitors are Prince, Benet & Klein and New entrants (Simpsons and Radiance). All of them played in super-premium segments. Paramount’s competitive edge is they are well known brand in the moderate and value segments. In addition, Clean Edge is the most innovative product, a product leader. No products can match it unless Navi which has similar functions offered by Radiance. However, Radiance is a new entrant which might not be able to complete with Paramount.......

Words: 408 - Pages: 2

Premium Essay

Clean Edge

...Executive Summary Problem Jackson Randall, product manager for Clean Edge must recommend how to the position, and determine the marketing budget for the companies newest razor. Analysis Clean Edge is the newest razor providing the closest shave for men. Paramount should be aware of the threat of competitors replicating the product in the near future. Alternatives The team agrees that the product should enter at a super-premium price point. Paramount has the option of entering the mainstream market where they have existing products or entering the niche market for the first time. Decision Criteria In order to be a viable option, unit sales must reach 1 million and 3.3 million in the niche and mainstream market, respectively. Marketing and advertising costs must be kept to a minimum to avoid the need to reallocate funds. Finally, the chosen market needs to enhance the overall brand image. Recommendation Paramount should position Clean Edge in the niche market under the name Clean Edge by Paramount. More elite distribution channels should be considered for the product. Research and innovation will be required in order to stay ahead of the technology curve. Problem & Decision Statement Paramount Health and Beauty Company is preparing to launch their newest nondisposable razor, Clean Edge. Jackson Randall, product manager for Clean Edge has been given the task to recommend which market is best to position the razor, how much the marketing budget should......

Words: 2465 - Pages: 10

Premium Essay

A Guide of Service Desk

...industry peer group. 15. World class service desks resolve a high percentage of problems and try to avoid dispatching or sending problems to other support groups. Also, their practices are proactive, rather than reactive, in nature. 16. Help desks handle only computer failures—a practice often referred to as “break/fix”—the service desk handles a much broader set of responsibilities that included serving as the single point of contact for managing customer incidents and service requests and communicating with customers. 17. Service desks are able to be more proactive and can reduce the time required to satisfy a customer’s request. 18. (a) People – the staff and structure put in place to support a company’s customers by performing processes; (b) Processes – determine the procedures people follow relative to their specific area of the business; (c) Technology – the tools and systems people use to do their work; (d) Information – data that are organized in a meaningful way. People need information to do their work and management needs information to control, measure and continually improve processes 19. (1) Business skills – the skills people need to work successfully in the business world; (2) Soft skills – the qualities people need to deliver great service; (3) Self-management skills – the skills 2 people need to complete their work effectively, feel job satisfaction, and avoid frustration or burnout. 20. Successful service desks hire and train people who have good......

Words: 6553 - Pages: 27

Premium Essay

Clean Cooking

...CLEAN COOKING The environment can greatly benefit from the widespread adoption of clean cooking stoves and clean cooking practices because it can greatly reduce the amount of pollutants that are released into the atmosphere. Black carbon is created through the combustion of biomass like wood, dung, and charcoal. This in turn leads to deforestation as people cut down trees to provide fuel for cooking. Consequently, deforestation leads to the loss of bio-diversity and ofthe quality of water. Black carbon, or soot, isone of the most significant sources of climate change and can be greatly reduced with the introduction of clean stoves. This is because unlike carbon dioxide, black carbon or soot, can be washed away within a couple of weeks whereas the greenhouse gas lingers for an extended time period. One of the ways clean stoves helps the impoverished community is the amount of time they save from collecting the necessary materials for their stove and the health benefits received from using clean fuels. With more time available to them, they can find other constructive uses of their time like going to school, finding a job, or running a small business. Clean stoves also require less fuel and materials which allows an already poverty-stricken area to save what little money they have improving some standards of living. All sectors would be needed to run a successful campaign. Governments would have to recognize the environmental and social impact that these......

Words: 515 - Pages: 3

Premium Essay

It Help Desk

...help-desk interaction * Prepared reports and stayed up to date regarding system information * Strategically install and upgrade network computer applications, upgrade and maintain computer hardware, and perform critical backups * Enhance database performance, perform restores, implement recovery procedure, handle performance tuning, and conducted regular system backups * Provided networking desktop support and perform mainframe and account maintenance tasks * Handled technical troubleshooting within an enterprise environment, including system crashes, slowdowns and data recovery * Ability to perform task independently under pressure * Provided installation support and services to setup, install, move, add and change for PC hardware and software. * Provided IT support at local and remote audio and video conferences when needed. * Provided detailed descriptions of issues in trouble ticket system and followed up diligently to ensure swift resolutions. * Provided technical help desk support for AAIC’s hardware/software infrastructure * Provided Point of Sale technical support for our Independent Agency channel to issue New Business to enable AAIC profitable growth. * Provided computer help desk support via telephone communications with end-users * Provided computer help desk support and technical training on hardware/software to end-users * Performed diagnostics and troubleshooting of system issues, documented help desk......

Words: 557 - Pages: 3

Free Essay

Standing Desks

...Slide 1 Buenos Dias Brasilia… Thank you for having me here today. Slide 2 One out of Four Brazilian workers have at least one chronic disease and the sedentary nature of the office workplace contributes to this problem. Slide 3 The Ergotron Work Fit-S Sit Stand Work Station can adapt a traditional desk to an ergonomic workstation with height easy height adjustments for the worker. The Ergotron Work Fit-D station is an adjustable table that the worker can use to easily raise or lower their workstation. The next slide is a video presentation that shows the benefits in an entertaining way… Slide 4 Video Slide 5 This graphic shows that in today’s lifestyle the average person may be sitting for 15.5 of the hours that they are awake. This time is spent during eating meals, driving to work, watching television, computer games, surfing the internet, and the list goes on. Sitting at work is where the bulk of the time is spent sitting, so reducing this time can greatly improve the health of the office workers in Brasília. Slide 6 Research has shown that productivity in the workplaces that have used adjustable workstations has increased by 18 percent. That is a win win for everyone involved! Slide 7 These new habits should be started slowly like any exercise program. This is where the ease of use for the Ergotron work stations are very beneficial. Start with alternating the sitting and standing as often as you like. Standing too much in the beginning may......

Words: 305 - Pages: 2

Premium Essay

Clean Coal

...Clean Coal Daniel Robinson DeVry University Understanding what clean coal means can be confusing and the potential impact on the environment can be confusing. Hearing the words clean coal makes most of us think we have finally found a way to actually make coal a clean sustainable resource to generate our electricity. After reading “The Environmental Injustice of ‘‘Clean Coal’’: Expanding the National Conversation on Carbon Capture and Storage Technology to Include an Analysis of Potential Environmental Justice Impacts” I have come to agree with the article that coal will never be clean in a way that is feasible to anyone that has to live near these coal plants. First let’s define clean coal, clean coal as Liebert says is “The term ‘‘clean coal’’ is used to refer to burning coal in a way that reduces emissions or otherwise lessens coal’s environmental impact. ‘‘Clean coal’’ technology includes ‘‘washing’’ coal of minerals and other polluting components, gasification, and the treating of flue gases to lessen sulfur dioxide (SO2), nitrogen oxide (NOx), and mercury emissions. In the context of climate change, the term ‘‘clean coal’’ is used most frequently as shorthand for technology that burns coal more efficiently and or decreases its CO2 emissions. While some might read that and think that we could find a way to get coal without having any CO2 emissions which is not the case. While carbon capture and storage sounds like fantastic technology that has three stages of......

Words: 780 - Pages: 4

Premium Essay

Clean Code

... Clean Code Robert C. Martin Series The mission of this series is to improve the state of the art of software craftsmanship. The books in this series are technical, pragmatic, and substantial. The authors are highly experienced craftsmen and professionals dedicated to writing about what actually works in practice, as opposed to what might work in theory. You will read about what the author has done, not what he thinks you should do. If the book is about programming, there will be lots of code. If the book is about managing, there will be lots of case studies from real projects. These are the books that all serious practitioners will have on their bookshelves. These are the books that will be remembered for making a difference and for guiding professionals to become true craftsman. Managing Agile Projects Sanjiv Augustine Agile Estimating and Planning Mike Cohn Working Effectively with Legacy Code Michael C. Feathers Agile Java™: Crafting Code with Test-Driven Development Jeff Langr Agile Principles, Patterns, and Practices in C# Robert C. Martin and Micah Martin Agile Software Development: Principles, Patterns, and Practices Robert C. Martin Clean Code: A Handbook of Agile Software Craftsmanship Robert C. Martin UML For Java™ Programmers Robert C. Martin Fit for Developing Software: Framework for Integrated Tests Rick Mugridge and Ward Cunningham Agile Software Development with SCRUM Ken Schwaber and Mike Beedle Extreme Software Engineering: A Hands on Approach Daniel H....

Words: 20864 - Pages: 84

Premium Essay

Clean Tech

...Clean technology Clean technology includes recycling, renewable energy (wind power, solar power, biomass, hydropower, biofuels), information technology, green transportation, electric motors, green chemistry, lighting, Greywater, and many other appliances that are now more energy efficient. It is a means to create electricity and fuels, with a smaller environmental footprint and minimise pollution. To make green buildings, transport and infrastructure both more energy efficient and environmentally benign. Environmental finance is a method by which new clean technology projects that have proven that they are "additional" or "beyond business as usual" can obtain financing through the generation of carbon credits. A project that is developed with concern for climate change mitigation (such as a Kyoto Clean Development Mechanism project) is also known as a carbon project. While there is no standard definition of "clean technology," it has been described by Clean Edge, a clean technology research firm, as "a diverse range of products, services, and processes that harness renewable materials and energy sources, dramatically reduce the use of natural resources, and cut or eliminate emissions and wastes." It notes that "Clean technologies are competitive with, if not superior to, their conventional counterparts. Many also offer significant additional benefits, notably their ability to improve the lives of those in both developed and developing countries". Many countries have......

Words: 348 - Pages: 2

Premium Essay

Clean Edge

...Arguments for launching Clean Edge as a niche product A primary of launching the Clean Edge as a niche product is that the company would incur a lot less cannibalization of its Pro and Avail product lines, which allowed Paramount to capture the unit-volume market-leader position in 2009. Though a cannibalization rate of 35% is expected with the launch of Clean Edge as a niche product, the rate is significantly lower than the 60% expected if Clean Edge was positioned as a mainstream brand. As Rosenberg indicated, a niche positioning strategy would be a better fit to the company’s existing product portfolio. Furthermore, the niche positioning strategy would incur considerably lower marketing expenses than the mainstream positioning strategy. Marketing expenses for the niche positioning strategy is $15 million for the first year and $16 million in the second year. The niche option is much lower compared to the expected marketing expenses for the mainstream option, which would cost $42 million in the first year and $39 million in the second year. A strong quantitative argument could be made for launching Clean Edge as a niche product because it would cost $50 million less in marketing expenses over the course of two years. Moreover, greater advertising expenditures for the mainstream launch may not be justifiable given the fact that the cost of advertising is increasing greater than the rate of retail sales dollars in the super-premium segment. The scenario analysis......

Words: 1619 - Pages: 7

Free Essay

Help Desk Implementation

...would register on site before raising a ticket. These complaints needs to be created for different departments or business units and would be resolved by dedicated staff from each department. The staff should be able to create, update, track and close an issue based on privilege level granted. All the registered customers should be able to see announcements and messages regarding changes after they login to helpdesk. Along with these provide FAQ to generally asked question by customers so that they can refer to common issues and their resolution before raising a ticket. Evaluation of Software options: Following 3 software were considered for the above mentioned business problem 1) Exo PHP Desk 2) osTicket 3) Trellis Desk Features | ExoPHP Desk | osTicket | Tresllis desk | Web Hosting | | | | DB | MySQL | MySQL | Propriety | SSL security configuration | | | | Ticket Management | | | | Customer Self Service Portal | | | | Email-to-Ticket Conversion | | | | Phone-to-Ticket Conversion | | | | Ticket History | | | | Unlimited User Defined Fields | | | | Public Messages | | | | Basic and Advance Ticket Searches | | | | View / Subscribe to a Group of Technicians Calendars | | | | Self-Registration Option | | | | Self Service Guidance - Related FAQs | | | | Feedback and staff rating | | | | Customer-Only Articles and Technician-Only Visibility | | | | Keyword Search Criteria | | |......

Words: 570 - Pages: 3

Premium Essay

Clean Edge

...Summary – Clean Edge Razor: Splitting Hairs in Product Positioning Paramount Company developed a new non disposable razor called Clean Edge. The product was designed to provide superior performance by adding new technology to stimulate the facial hair, which allowed a more through shave. The question arose on how to market the new product. There was an overwhelming vote by the executives to have this product launched in the super-premium, for pricing reasons; however the question also aroused on which market it should be launched in like some believe it should be mainstream and others felt a niche market would be better. So the questions on hand are what the market positioning should be, brand name and marketing budget for the launch. The Market Choice Paramount conducted studies in 2009 showed there was an increase in razors and replacements more frequently than the year prior. Some felt that the reason for the increase was due to consumers trying new products, and advertisements that focused on benefits of blade replacements. Trends There was an increase in the non-disposable razors and refill cartridges, this increase was seen between 2008 and 2009. Twenty-two new products entered the market, with most of the new products being super-premium with benefit technology. There was an increase in total media advertising and retail also responded to this growth by increasing the shelf space. There was a shift from the food retail stores dominating the selling of...

Words: 934 - Pages: 4