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Assertiveness

In: Business and Management

Submitted By deepali
Words 2083
Pages 9
|Self Esteem & Assertiveness | |
|Method 1 | |
|About This Training Course | |
|Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none| |
|is as important as the one you make about yourself. Without some measure of self-worth, life can be enormously painful. During this | |
|one-day workshop you will discover some simple techniques that dramatically change how you feel about yourself. You will learn how to | |
|recognize the importance of learning self-acceptance and nurturing your sense of self. | |
|Subjects Covered | |
|This one-day workshop will help you teach participants how to: | |
|Grow in the conviction that they are competent and worthy of happiness | |
|Make a positive first impression | |
|Turn negative thoughts into positive thoughts | |
|Make requests so that you get what you want | |
|Find ways of connecting with people | |
|Introduction and Course Overview | |
|You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students | |
|will also have an opportunity to identify their personal learning objectives. | |
|Anxiety Inventory | |
|As a pre-assignment, participants were asked to complete an anxiety inventory. We will discuss the test in general during this session. | |
|Building Your Self-Esteem | |
|During this session, you will lead a discussion around two key questions: Just what does self-esteem mean? What are some of the things | |
|that affect our self-esteem? | |
|Impressions | |
|During this session, participants will brainstorm things that create a positive impression and a negative impression. Participants will | |
|also identify an action item to change in the next 21 days. | |
|Fake it ‘til You Make It | |
|Sometimes we must put on a brave front even if we don’t feel like it. During this session we will discuss just how to do this and when it | |
|is appropriate. | |
|Increasing Our Self-Esteem | |
|So far we have looked at external things that affect a person’s self-esteem. Now we will focus on the internal factors; the things that we| |
|think about ourselves. | |
|Self Confidence | |
|During this session, we will discuss seven easy ways to increase your confidence. | |
|The Power of Thoughts | |
|Through personal exercises, small presentations, and a case study, participants will explore how thoughts can impact a person’s self | |
|esteem. | |
|Wipe Out Worry | |
|Everyone worries, but too much worrying can be bad for your health. We will discuss four techniques that participants can use to manage | |
|worrying. | |
|Ask for What You Want | |
|Asking for something can be hard, especially if you don’t feel confident. This session will discuss four ways to successfully ask for what| |
|you want. Participants will then apply the knowledge to a case study. | |
|Communication | |
|The way we view the world, or the windows through which we see the world, can either help or hinder our communication with others. During | |
|this session, participants will identify their windows. Then, through large group discussion, they will identify whether those windows are| |
|a positive or negative influence. | |
|Connecting with People | |
|Dale Carnegie, the author of How to Win Friends and Influence People, gave us several important principles to consider and to incorporate | |
|into our lives to help us better connect with our fellow humans. We will discuss seven of his principles in this session. | |
|Behavior Cost-Benefit Analysis | |
|To sum up what participants have learned, they will be asked to take a look at the behaviors they want to change and the possible costs | |
|and benefits of those changes. | |
|Workshop Wrap-Up | |
|At the end of the day, students will have an opportunity to ask questions and fill out an action plan | |
| | |
|Method 2 : | |
|Assertiveness Skills Course Two Day Communication : | |
|Overview : | |
|This two-day assertiveness skills course is designed to help people recognise the patterns of thought and behaviour they have acquired | |
|which leave them feeling disempowered, put upon, resentful and taken advantage of. | |
|It will help you learn to say No effectively. | |
|Day one is about exploring and recognising these behavioural patterns. We look to increase the choice of response available when under | |
|pressure and thus enable people to make the small changes which matter. We also take time to look at all of the things which are already | |
|working for the individual. | |
|Day two looks at real life situations where these small changes can be put in place to create a big impact and establish new patterns | |
|which are more helpful to the individual. Here we get a chance to 'mess around' with the trickier situations which may be coming up for | |
|people. | |
| | |
|This is primarily ilt training | |
| | |
|[pic] | |
|This is a workshop seminar | |
| | |
|[pic] | |
|This is a self-directed course | |
| | |
|[pic] | |
|This class may involve group study | |
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|[pic] | |
|Experiential | |
| | |
| | |
|Course Level: | |
|basic through advanced | |
| | |
|Duration: | |
|2 days | |
| | |
|Training Presented in: | |
|English | |
| | |
| | |
| | |
| | |
|Details : | |
|Assertiveness Skills Course Two Day | |
|Course Objectives | |
|* Understand why you feel disempowered | |
|* Change yourself to change others | |
|* The smallest change for the biggest impact | |
|* There is no right way | |
|* Setting clear boundaries | |
|* Move things forward | |
|* Use what already works | |
|* Knowing you have something else to try | |
|* Experiential working with real situations | |
| | |
| | |
|Assertiveness Skills Course Programme | |
|The content of this assertiveness course may include many of the exercises listed below, and any additional material that the trainers | |
|feel is relevant to the delegates on the day. | |
| | |
|Assertiveness Programme - Day One | |
| | |
|Assertiveness Introduction - What would you like from the day? | |
|This is a chance for delegates to tell us why they have come to us and what they would like out of the two days of training. | |
|Assertiveness Icebreaker | |
|Here we will run a short, gentle exercise to begin the day that looks at how small changes can create unrest in all of us. This also aims | |
|to put people at ease. | |
|Assertiveness Feelings | |
|This exercise specifically recreates the feelings that people have when they have to do something they find particularly difficult. For | |
|instance what happens to them when they are in an uncomfortable or new situation. We then look at the ingrained behaviours associated with| |
|those feelings. | |
|What is Assertiveness? | |
|Here we look at people's ideas about what they see as assertive behaviour. We then look further into these concepts and address why the | |
|things identified are perceived as assertive. We look at and / or discuss these examples and then look at what the smaller components of | |
|this behaviour is really about. | |
|Assertiveness and Assumptions | |
|Here we help identify the assumptions individual participants make about other people and look at how that can affect how any | |
|communication then happens within the context of their own situations. | |
|Assertiveness and Status | |
|This set of exercises looks at situational, rather than hierarchical status. They demonstrate that it isn't always necessary to be | |
|assertive in order to get your message across. Participants learn to lower and raise their status depending upon the situations they are | |
|in, in order to change the outcome of the interaction. It helps people begin to see how a change of behaviour can be an easy way of not | |
|getting involved in other people's agendas. | |
| | |
|The Assertiveness Behaviour model | |
|We use a visual model to explain behaviour that is too accommodating and what happens to people under stress. This model shows delegates | |
|that even when people are offered wider latitude in choices of behaviour, we will revert to type and do what we normally do. | |
|Assertiveness and Being Nice | |
|In pairs, delegates will identify the everyday ways in which they are 'nice'. They will then identify some of the things they do which may| |
|not be serving them quite so well (e. g. apologising when they haven't done anything wrong, ask permission to do something when no | |
|permission from another person is really needed) and the ways in which being nice does serve them (e. g. having good working relationships| |
|with people, creating a positive atmosphere within an environment). | |
|Conflict and Assertiveness | |
|Two exercise which deal with conflict resolution and defusing potential arguments. We look at the reasons for conflict and ways to build | |
|bridges between people. | |
|Assertiveness - Setting Clear Boundaries | |
|This section deals with personal space boundaries as well as internal issues that people would rather not talk about. It is particularly | |
|useful for people who have a hard (if not impossible) time saying 'No'. It's particularly useful for people who have a hard time setting | |
|priorities because of other people's demands. | |
|The Art of Saying 'No' and other Assertiveness tools | |
|Using the material already identified by the delegates we will look at some of their more common difficult situations and people to see | |
|what other choices they could make to create a different outcome. | |
|Personal Style | |
|Here delegates identify some of the things they know they already have working for them and the others add to this list of positives. When| |
|we play to our strengths the negative stuff tends to fall away and we operate from a much more productive place. | |
| | |
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|Assertiveness Wrap up | |
|Delegates will identify at least one thing they are taking away from day one of this course and one thing they will practise on the | |
|evening of day one. We will also ask delegates to think about specific situations or people that they find tricky in their day to day | |
|lives. | |
| | |
|Assertiveness Programme - Day Two | |
| | |
|Checking in | |
|Delegates are given the chance to share any thoughts or revelations which may have happened following day one of the course. We will | |
|discuss what they managed to practise from yesterday and what the effects of it were. | |
|Nice Clich s | |
|An opportunity to look at all of the things which have been heard, read or stumbled upon in our lives which give us rules around being | |
|nice (e. g. "If you can't say anything nice don't say anything at all", "Nice little girls are seen and not heard", etc) | |
|Assertiveness Patterns | |
|This exercise is designed to demonstrate to delegates that even when offered wider latitude in choices of behaviour, we will revert to | |
|type and do what we normally do. | |
|The Language of Niceness | |
|Here people will have a play around with some of the language we tend to use when trying to be nice and helpful. Examples of this might | |
|be: using exaggerated apologies, justifying over explaining, hedging your bets ("you probably won't think this is a very good idea but "),| |
|and any other language habits that individuals might have. | |
|Assertiveness and The Nice You | |
|Delegates will be talked through a short visualisation of themselves at their most accommodating they will then be taken through a second | |
|visualisation of them at their most nasty. There will be an opportunity to have some fun drawing both versions. | |
| | |
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|Assertiveness - Real Life Situations | |
|A large part of day two will be allocated to looking at real life situations of the delegates and gives the group a chance to 'mess | |
|around' with the options available to them. This is also an opportunity for the delegates to share best practise as well as the two | |
|trainers offering up suggestions. It is our belief that if a person tries out using something new in a training room, the likelihood of | |
|them using it in the outside world is much higher. | |
|Being Your Full Assertive Self | |
|Delegates are given the chance to write or draw how they see themselves as a complete, balanced and assertive human being. There will then| |
|be an opportunity for them to present this to the rest of the group. | |
| | |
|Assertiveness Summary and Personal Take Out | |
|Each delegate will identify what has come out of the workshop that they would like to commit to individually, what they know they will | |
|practise and the areas for development. Delegates will put these onto an action postcard to themselves which we will send out a week later| |
|to remind and inspire them. Finally we have people identify what will stop them putting this into practise and what support they need to | |
|help themselves put the course work into practise. | |
| | |
|Assertiveness It Doesn't End Here | |
|After our workshops delegates often want to know even more | |
|We offer lots of exciting stuff. | |
|Each delegate will take away a USB stick with all the handouts from the day (hard copies if they prefer )Free access to our comprehensive | |
|on line library which includes: Thought provoking documents, practical hints and tips and helpful handouts | |
|Phone, email or text, we are happy to answer any questions, hear your news and offer support. | |
| | |
|Top of Form | |
|[pic] | |
|Bottom of Form | |…...

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